Legal

Privacy Policy

Last updated: 5 July 2026

1. Introduction

Grandeur Listings ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA). This Privacy Policy explains what information we collect through grandeurlistings.co.za, how we use it, and your rights regarding that information.

2. Information We Collect

We may collect the following personal information when you interact with our website:

• Name, email address, and phone number (via contact forms and enquiries)
• Business details and financial information (via funding applications)
• ID number and supporting documents (only where submitted as part of a funding application)
• Property preferences and enquiry details (via listing enquiries)
• Technical information such as IP address, browser type, and browsing behaviour (via cookies and analytics tools)

3. How We Use Your Information

We use the personal information we collect to:

• Respond to enquiries submitted through our contact form
• Connect you with relevant property listings, licensed agents, or brokers
• Facilitate introductions to commercial funding partners for business finance applications
• Improve our website and marketing through analytics
• Send updates, newsletters, or property alerts where you have opted in

4. Sharing Your Information

We may share your personal information with:

• Licensed agents or brokers, where a property viewing, negotiation, or transfer is required
• Commercial funding partners and lenders, where you have submitted a funding application
• Registered bond originators, where your enquiry relates to residential bond finance
• Service providers who help operate our website (e.g., hosting, email delivery, form processing)

We do not sell your personal information to third parties.

5. Third-Party Application Forms

Our funding application form is hosted by a third-party provider (Paperform). When you submit a funding application, your information is processed by that provider and shared with relevant funding partners for assessment. We recommend reviewing the privacy practices of any third-party tool linked from this site.

6. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and gather analytics on how the site is used. You can manage your cookie preferences through the cookie consent banner displayed when you first visit our site, or through your browser settings.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by law, after which it is securely deleted or anonymised.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Under POPIA, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal information, where legally permissible
• Object to the processing of your personal information for direct marketing purposes
• Lodge a complaint with the Information Regulator of South Africa

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date.